“Retail is one of the most volatile, fast-paced industries out there.”
Hiring in retail is rising again after a few years of decline due to the absence of consumer spending and the rising of an economic downturn. The retail phase is one of the biggest employers in the whole world.
In today’s competitive and perpetually evolving industry, retailers not only have to be compelled towards the increasing pressure of attracting customers but conjointly retailers have to deal with attracting the qualified talent. Client service, personability, and general consultancy skills have become more and more important for general searching expertise and customer satisfaction.
Research shows that conversion rates increased 9% when consumers were assisted by employees who possess a high degree of product knowledge and demonstrate strong interpersonal skills. Retail recruiters know the importance of not just hiring quickly but also hiring people with the right credentials.
At an equivalent time, several retailers face some crucial recruitment challenges, because of the typical retail hiring problems corresponding to temporary staffing, high employee turnover, and volume recruiting.
Within the look for a lot of versatile and economical methods, more and more employers are implementing a modernized approach to recruiting. A digital recruitment and interview process offers solutions. Employers in retail using online job interviews are able to see more candidates in less time, get a good first impression of candidates at the pre-screening level, and enhance their quality-of-hire. Our new whitepaper on Retail Recruitment outlines current trends in retail, job market developments, recruitment challenges, and possible solutions.
1) Challenge: High Turnover
Retail is consistently one of the largest job sectors, and certainly one with major churn. According to a recent study, nearly one-third of human resources professionals at major retailers saw an increase in turnover. That means there are more jobs to fill at any given time, increasing the pressure to recruit and hire—not only fast but also in high volumes.
This is where technology can be your best friend. An automated software platform can take applications, screen applicants, schedule interviews, handle pre-employment tests and onboarding, and manage candidate and employee information. Increased digital efficiency can help you reduce the time to hire and keep your positions filled.
2) Challenge: Finding Ideal Candidates
Ideally, anyone would like a higher level of better candidates coming in all the time. However, if you want to urge additional and better candidates, the proper place to begin is your own outreach. Writing better job descriptions, that includes highlighting skills, experience, and different necessary elements can assist you to get applicants who align closely together as your ideal worker.
Building a strong employer brand is crucial here. Your company brand as a merchandiser is vital to your customer base, but if you want to enhance your employee base, it’s time to focus on that side as well. Your company recruiting website should be often updated, with clear information regarding your mission statement, your company, and what you provide employees.
3) Challenge: Keeping The Best Employees
One of the most significant challenges in retail recruiting is that most retail jobs are easy to leave. However, there are ways to help alleviate that burden. Your organization should be hiring for longevity whenever possible—not just temporary position-filling.
Your outreach and hiring materials should be clear on what long-term benefits your company can offer employees—education benefits, management training opportunities, and professional development options. Help them see why they should not only join your team but why they should also think about your organization as a career investment.
By investing in your recruitment strategy at all levels, and making each step of the process both more robust and more efficient with information and technology, you’re giving yourself an advantage. Whether you’re recruiting seasonal help or management candidates, your organization can reach and bring in the best people for years to come, regardless of how the industry shifts and changes.
These challenges might seem to be tough for your company to handle and therefore Eminence Technosystem understand that particular thing and we believe in recruiting the best for you.